Privacy Policy

Last updated: 28 August 2026

1. Who We Are

This Privacy Policy applies to dharmanandangoldandsilver.com (“we,” “us,” “the site”), operated by Dharmanandan 925 Silver, a manufacturer, wholesaler, and exporter of 92.5 sterling silver jewellery based in Ahmedabad, Gujarat, India. This site is a wholesale/bulk inquiry catalog for retailers and distributors — it does not process online payments or direct-to-consumer orders.

2. What We Collect

Directly from you, when you use the Bulk Inquiry form or WhatsApp: your name, company name, phone/WhatsApp number, email address, and whatever you write in the message field; the content of conversations you have with us over WhatsApp or the site’s live chat.

Automatically, as you browse: standard analytics data via Google Analytics (GA4) and Meta Pixel — pages viewed, general device/browser type, and approximate location (not precise/real-time) — used to understand site traffic and improve the site. This does not identify you personally on its own.

We do not collect payment or financial information — this site does not process payments.

3. Why We Collect It

To respond to your bulk/wholesale inquiries and provide quotes; to communicate with you about your inquiry, by phone, email, or WhatsApp; to understand how visitors use the site, so we can improve it. We do not use your data for automated decision-making or profiling, and we do not use it for anything beyond what’s listed above without asking you first.

4. Legal Basis

We process your personal data with your consent — submitting the Bulk Inquiry form, or messaging us on WhatsApp, is how that consent is given, for the purpose of responding to your inquiry. You can withdraw consent at any time (see Contact section).

5. Who We Share It With

WhatsApp/Meta — conversations you have with us on WhatsApp are handled per WhatsApp’s own privacy policy, since WhatsApp is a third-party platform we use to communicate with you. Google Analytics & Meta Pixel — anonymized/aggregated browsing data, for site analytics. We do not sell your personal data to anyone, for any reason. If a bulk order proceeds to dispatch, relevant shipping details may be shared with a logistics/courier partner solely to fulfill that shipment.

6. How Long We Keep It

We keep inquiry data for as long as needed to respond to you and for reasonable business record-keeping (for example, tracking repeat wholesale customers), or until you ask us to delete it, whichever is shorter. Analytics data follows Google Analytics’ and Meta’s own standard retention settings.

7. Your Rights

Under India’s Digital Personal Data Protection Act, 2023, you can ask us to: tell you what personal data we hold about you; correct inaccurate data; delete your data; withdraw consent for us to contact you or process your data further. To exercise any of these, contact us at info@example.com or +91 00000 00000. We’ll respond within a reasonable time.

8. Cookies

The site uses cookies for analytics (Google Analytics, Meta Pixel) and to remember basic visitor preferences.

9. Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. No online system is 100% secure, but we don’t store payment data at all, which limits what’s at risk.

10. Children’s Data

This site is intended for business use by retailers and distributors, not for children, and we do not knowingly collect data from anyone under 18.

11. Changes to This Policy

If we materially change what we collect or how we use it, we’ll update this page and, where required, ask for fresh consent from existing contacts.

12. Contact

Questions about this policy, or to exercise your rights: info@example.com, +91 00000 00000, Dharmanandan 925 Silver, Ahmedabad, Gujarat, India.